Read and review the key points of chapter 22 Implementing Total Quality Management. Then find the
Critical Thinking Activities on p. 419. Read #1 for background on the E-Z Open Manufacturing Company
(do not develop the documents). Read #2 and answer the question “What would you have the company
do?” Read #3 and use your place of work (or any previous place of work) to answer the question “How
does (or could) TQM benefit it in general, and in particular, what improvement would you expect from
following the 20-step implementation process?” Finally, read #4 and use TCC as the model – how could
TQM benefit the college and students? Include specific areas for improvement.
Write a two-page expository essay in APA 7th edition format. The attached files contain the details of the essay. Please write in an active voice. First read
Write a two-page expository essay in APA 7th edition format. The attached files contain the details of the essay. Please write in an active voice. First read the PDF article titled, “Do Large-Scale Co