Annotated Bibliography
• Next, students should develop of 800 words, +/- 10%. It should be
using at least 3 sources previously evaluated as useful and relevant in
Annotated Bibliography. This should and discuss the
contemporary best practices in a selected area of hospitality operational
management.
o Introduction: To state the topic (50-100 words)
o Brief Literature Review (500-700 words):
§ First, provide the definition of selected area of operations
management.
§ Second, identify one contemporary best practice in the selected
area operations management by reviewing theoretical and
applied research literature. and describe briefly in the context of
hospitality business.
§ Third, critically analyse it by using information about this practice
from different relevant sources of literature to demonstrate its
application.
o Future Research on Emergent Trends:
§ This section should include a reflection about a major
contemporary challenge or trend (100-150 words).
§ It should be supported by the literature analysis or in-depth
analysis of current issues in recent publications on global
hospitality and tourism industry.
§ It is recommended to search for applied research published less
than 5 years ago, hospitality and tourism news, and business
press releases.
§ To identify trends in a selected area of operational management,
it is recommended to use publications discussing operational
management in the light of following perspectives:
• Performance across operational business outlets
(Rooms, Food and Beverage, SPA, Event
Management; Product and Service Mix; Other)
• Business Development
11• Mergers & Acquisitions
• Branding
• Disruptor Evolution (Air B&B, Other)
• International Tourism Trends
